You can easily track shipments on Shipturtle using our integrated tracking APIs once you generate the shipping label.

Note: Shipturtle does not manage tracking statuses if shipping labels are generated outside Shipturtle.

Refer to: Generate Shipping Labels

Understanding Various Shipment Tracking Statuses

Once a label is created, a shipment progresses through various stages. Here are the shipment statuses in Shipturtle and their meanings:

1. Pending: Awaiting shipment creation or tracking information.

2. Label created: Shipping label created, package awaiting pickup from the carrier.

3. In Transit: Shipment picked up by the carrier and in transit.

4. Out for Delivery: Shipment is on the last leg of its journey and out for delivery.

5. Failed Attempt: Carrier attempted to deliver but failed, will retry again.

6. Delivered: Shipment was successfully delivered to the customer.

7. Returning: The shipment could not be delivered and is returning to origin.

8. Returned: The shipment could not be delivered and has returned to origin.

9. Delivery Exception: Any delivery exception.

10. Expired: Shipping label expired or no tracking info received within 30 days.

11. Auto Tracking U/A: Auto tracking is unavailable for the selected shipping partner.

Retrieving tracking status from the shipping partner

Refer to: Retrieving tracking status

Add a tracking page to your website

Allow your customers to view their order's tracking status.

Refer to: Add tracking page.

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