This guide will help you create a page that allows your customers to track the status of their orders directly from your website and make return order requests.

Return requests can only be made if the return order add-on is activated.

Create a Liquid Template for the Tracking Page

Access the Code Editor

• From your Shopify Admin panel, go to `Online Store -> Actions -> Edit Code`.

Create a New Template

• Go to `Templates -> Add a new template.
• Select “Page” and name it (e.g., “trackingPage”).
• Click on “Create template”.

Generate Template Code in Shipturtle

• In the Shipturtle app, go to `Multi Vendor Settings -> Customize Website`.
• Under "Add a Track your Order page", click "Generate Template code".
• Copy the generated code.
• Paste the code into the "trackingPage" template and click "Save".

Create a Track Order Page

• Go to `Online Store -> Pages`.
• Add a new page titled "Tracking Page" (or any name you prefer).
• Leave the content blank.
• Set the template for the page to "page.trackingPage".

Add the Tracking Page to the Website’s Navigation

• Go to `Navigation -> Menu`.
• Select the menu where you want to place the tracking page (e.g., "Main menu" or "Footer menu").
• Click on the desired menu.
• Click "Add menu item", name it (e.g., "Track your Order"), and link it to the "Tracking Page" created in Step 2.
• Click "Save".

Customize Appearance

• You can customize the look of the tracking page to match your theme by adjusting colors, adding a logo, etc.
• For customization, you can ask your website developer to modify the HTML and CSS as needed.

By following these steps, you will create a functional order tracking page on your Shopify website, enhancing your customers' experience by allowing them to easily track their orders.

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