Article | 6 min read

Creating A Marketplace For Event Planning Services

Build a Marketplace
Author
Samiksha Kukreti
Editor
Manav Gupta
Published
October 25, 2024
Last Updated
December 10, 2024

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Table of Contents

Creating a marketplace for event planning services is similar to opening an online meeting place where people can find all they require to make their events memorable. This marketplace can offer convenience, options and talent to any person having an event including; such as wedding planners, caterers, DJs or décor experts. 

Marketplaces like WeddingWire, The Knot, and Eventective have shown the immense potential of this industry. Shipturtle powers some regional marketplaces like Merch Booth and The Manila Fling: Virtual Pop-Up. As demand grows for customized and hassle-free event planning solutions, there’s significant room for innovation and new players to address niche needs or regional markets.

The journey starts with understanding who might want to create such a platform and why:

  • Tech Companies interested in leveraging their expertise to create tech-driven solutions for the event planning industry.
  • Entrepreneurs exploring scalable business models in the booming events sector.

So, what should you do to create a unique business in this area? Let’s walk through the essentials, and along the way, we’ll check out some real-world examples to inspire your approach.

1. Why is an Online Marketplace Essential for Successful Event Planning?

Establishing a marketplace for event planners aids in making the clients’ planning process straightforward. It serves as a common place where several providers can offer various types of services and goods. As a result, this makes it possible for a person to coordinate several things within a short time hence reducing his time waste. Moreover, it provides guaranteed experts that make the clients trust in its quality.

Furthermore, marketplaces enable fair competition among professionals thereby helping to promote unique solutions at reasonable prices; which transforms event planning into an exciting and memorable experience.

According to a report by Statista, the global events industry is projected to experience substantial growth, with expectations to reach an impressive $2 trillion by 2028. This remarkable surge is anticipated to occur at a compound annual growth rate (CAGR) of 11.1% till 2028. This growth is indicative of several underlying trends shaping the industry.

2. Top Nine Marketplace Types in Event Planning Niche

The event planning niche can support various types of marketplaces, each catering to different needs within the industry.

Here are some possible types:

  • Full-Service Event Planning Marketplace: A comprehensive platform offering all aspects of event planning, including venue selection, vendor coordination, and planning tools, allowing clients to manage their events from start to finish.
  • Venue Rental Marketplace: Focuses on connecting users with venues available for rent, allowing event planners to browse, compare, and book spaces for various occasions, such as weddings, parties, and corporate events.
  • Equipment and Decor Rental Marketplace: Specializes in renting out event equipment, decor, and furnishings, providing clients access to necessary items for their event setup without the need for purchase.
  • Freelance Event Staff Marketplace: Connects event organizers with freelance professionals such as coordinators, photographers, and catering staff, allowing for flexible staffing solutions tailored to individual events.
  • Experiential Services Marketplace: A platform for booking unique entertainment experiences, like live performances or interactive workshops, adding memorable elements to events.
  • Corporate Event and Conference Planning Marketplace: Tailored for corporate needs, this marketplace offers services and vendors specialized in handling business events, from meetings to conferences, often incorporating registration and attendee management.
  • Wedding Planning Marketplace: A dedicated platform for wedding services, featuring vendors, venues, and planning tools specifically for couples looking to organize their special day.
  • Event Ticketing and Promotion Marketplace: Focuses on ticket sales, registration, and event marketing, providing tools for organizers to manage public events like concerts and festivals.
  • B2B Event Supplies and Wholesale Marketplace: Connects event planners and businesses with wholesale suppliers for bulk items such as tableware and party supplies, catering to organizations needing large quantities.

Whether you are looking to integrate C2C, rental bookings or hyperlocal functionalities in your marketplace or focused on onboarding offline vendors to sell on your platform, Shipturtle can help!

3. Marketplace Business Model Framework for Event Planning Services

This framework outlines the key elements needed to build a successful marketplace for event planning, connecting clients with vetted planners, vendors, and venues for seamless event execution.

i. Target audience 

  • Private clients for weddings, birthdays, etc.
  • Corporate clients for business events, conferences, etc.
  • Event planners, vendors, and venues

ii. Service offerings

  • Core: Event planning, venue booking, vendor management
  • Additional: Budgeting, theme design, logistics, and consultation
  • Post-event services: cleanup, feedback

iii. Revenue model

  • Transaction fees: 10-20% of booking cost
  • Subscription fees for premium vendor accounts
  • Featured listing fees and sponsored placements

iv. Value proposition

  • For customers: Variety, quality, easy access to vetted professionals
  • For vendors: Access to a large client base, enhanced visibility, management tools

v. Key features to include in event planning service marketplace

  • Vendor Listings: Comprehensive profiles for vendors like caterers, photographers, and decorators with services, reviews, and contact details.
  • Event Planning Tools: Built-in tools like checklists, budgets, and timelines to help users plan and track event details seamlessly.
  • Booking and Availability: Real-time booking and availability checks for vendors, making it easy to schedule services for specific dates.
  • Quote and Proposal System: A feature allowing vendors to submit quotes or proposals, so users can compare pricing and services.
  • Customizable Packages: Options for vendors to offer package deals or customizable services to cater to different event needs and budgets.

v. Key features to include in event planning service marketplace

  • User Reviews and Ratings: Feedback and rating system for vendors, helping users make informed decisions based on past customer experiences.
  • Payment Gateway: Integrated payment processing for secure transactions, including deposits, installments, and final payments.
  • Messaging and Communication: In-platform chat or messaging system for direct communication between users and vendors for seamless coordination.
  • Vendor Verification: Verification process for vendors to ensure authenticity and reliability, adding a layer of trust for users.
  • Event Inspiration Gallery: A gallery or portfolio section showcasing previous events, allowing users to gather ideas and visualize vendor capabilities.

v. Key features to include in event planning service marketplace

  • Location-based Search: Geo-location or map integration for users to find vendors within specific regions or cities easily.
  • Personalized Recommendations: AI-powered recommendations based on user preferences, event type, and past searches.
  • Event Insurance Options: Built-in options or partnerships for event insurance, offering security in case of cancellations or issues.
  • Multi-language and Currency Support: Support for various languages and currencies, accommodating international users.
  • Analytics and Reporting for Vendors: Data insights for vendors to track their performance, customer behavior, and optimize their offerings.

The event industry is evolving, with trends like hybrid events, virtual reality experiences, and sustainable planning gaining traction. For example, Hopin is an emerging platform that specializes in virtual events and has become particularly popular post-pandemic.

If you notice an increased demand for hybrid or virtual events, consider integrating features that support virtual event planning, like online RSVPs or live-streaming capabilities.

4. Steps Involved in Creating a Marketplace for Event Services

Creating a marketplace for event services involves a strategic approach to connect service providers with customers seeking various event solutions. By following a structured process that includes market research, platform development, and effective marketing, you can build a thriving online hub for event planning and execution.

I. Define your marketplace niche and value proposition

The first step in creating a marketplace is zeroing in on your niche. You’ll want to answer questions like:

  • Who is your ideal audience?
  • What type of events are they planning (corporate events, weddings, birthdays, etc.)?
  • What unique value will your marketplace provide?

For instance, platforms like WeddingWire and The Knot have carved out specific niches in wedding planning. They understand the customer’s needs by offering everything from vendor directories to budget calculators, making it easy for couples to plan their special day all in one place.

Tip: Think about an underserved niche or a unique offering. If you focus on corporate events, for example, your marketplace could highlight vendors specializing in corporate culture, like team-building facilitators, keynote speakers, or even swag suppliers.

II. Find and attract high-quality vendors

The kind of sellers that a particular market attracts all depend on the marketplace itself and hence it is necessary to attract those who sell high-quality goods. When customers come around, they need to see a reputable list of sellers who are well known for their good work as well as the wide range of activities they are involved in.

To start with, get in touch with those who sell. Explain some reasons why they should join your platform such as having more visibility as well as reaching more audience members. Furthermore, giving away free listings during the initial stages would enable you to grow your vendor base within no time.

III. Build a user-friendly platform

A marketplace with too many bells and whistles can become overwhelming. Make sure your platform is simple and intuitive, helping users find what they need in a few clicks. Some must-have features include:

  • Search and filter options based on location, type of service, ratings, and pricing.
  • Vendor profiles with comprehensive information, photos, reviews, and service packages.
  • Booking and payment options that allow users to secure services directly through the platform.

Peerspace exemplifies a streamlined user interface in the marketplace arena. Users searching for event spaces can easily filter their options by city, event type, and other criteria to discover the ideal venue.

IV. Develop a seamless booking and payment system

A successful marketplace streamlines not just the browsing experience but the entire booking and payment process. Partnering with secure and widely trusted payment gateways, such as Stripe or PayPal, can help users feel safe making transactions on your platform. This convenience is especially appealing to customers who are planning large events and want a smooth booking experience without the hassle of individual contracts.

Consider offering your escrow service, where payment is only released to vendors once the service is completed. This adds a level of trust and accountability to the platform.

V. Make reviews and recommendations central to the experience

In the event planning world, reputation is everything. Potential customers often look at reviews before booking, so implementing a robust review system can add credibility to your marketplace.

Encourage satisfied customers to leave reviews, and consider a verification system to ensure authenticity. Verified reviews carry more weight and can help differentiate high-quality vendors from others.

VI. Offer vendor management tools

To make your marketplace more attractive to vendors, consider including tools that simplify their lives. Some ideas are:

  • Calendar integration so they can manage availability in real-time.
  • Lead management features to help them track and respond to inquiries.
  • Analytics tools that provide insights on page views, inquiries, and bookings.

Etsy offers vendors a Seller Dashboard that helps them track views, sales, and customer engagement, which could be an excellent model for your marketplace. Providing this level of insight will help vendors see the value of your platform.

VII. Focus on marketing and building your brand

Establishing a marketplace is one challenge; attracting visitors to it presents another. 

Here are several strategies to help you get started:

  • Content Marketing: Share useful event-planning tips, success stories, or even vendor spotlights through your blog posts or social media channels thereby establishing your platform as a major resource center for any person who wants to plan an event.
  • Paid Ads and SEO: Draw various customers by running specified ads over Google and Facebook, you can also use Where SEO helps in getting high ranks thus pulling organic traffic to your marketplace.
  • Social Media Partnerships: Among other strategies for fetching visitors involve identifying key online personalities in the events planning sector or marriages. Search for personalities who will truly reflect what you stand for and whose followers are yours too.

VIII. Offer unique features to set your marketplace apart

To stand out in the crowded marketplace landscape, think about adding unique features that differentiate your platform. Here are some ideas:

  • Event Planning Templates: Help users get started by providing customizable templates for planning different types of events.
  • Price Comparison Tool: Allow users to compare prices of similar vendors, which can make it easier to make informed decisions.
  • Budget Calculator: Event planning can be expensive, and a budget calculator can help users estimate costs and stay within their limits.

Revolutionize Your Event Planning services with Shipturtle’s Marketplace Features

  • Enhance Your E-Commerce Business: Shipturtle provides an excellent solution for converting your Shopify store into a dynamic multi-vendor marketplace, similar to Amazon.
  • Quick Setup: Enjoy instant integration powered by Webhooks for a fully operational marketplace in under 48 hours!
  • User-Friendly Features:
    • No-Code Builder: Create and customize your marketplace without any coding knowledge.
    • Responsive Support: Access knowledgeable technical assistance whenever you need it.
    • Seamless Vendor Experience: Enhance vendor engagement with a great in-app experience.
  • Vendor Dashboard: Monitor real-time updates with sync for catalogs, orders, and products, keeping everything organized.
  • Automation at Its Best: Process hundreds of orders in minutes, leveraging automation for bulk shipping and invoicing.
  • Comprehensive Shipping Solutions: Benefit from 200+ shipping integrations, including rate APIs, white labels, tracking, pickups, and returns—ideal for drop shipping.
  • Effortless Payments: Enjoy a top-tier vendor payout system with built-in PayPal and Stripe integrations, simplifying financial transactions.

5. Challenges in Building an Event Planning Services Marketplace

Creating a marketplace for event planning services presents several challenges that entrepreneurs must navigate to establish a successful platform.

I. Attracting high-quality vendors

  • Challenge: A successful marketplace depends on the reputation and expertise of its vendors. Competing in a crowded industry means entrepreneurs need to offer tangible benefits, like increased visibility and an expanded client base, to attract reputable event planners, photographers, caterers, and other service providers.
  • Solution with Shipturtle: Shipturtle’s vendor management tools enable easy onboarding of high-quality vendors with features like profile verification, customizable service listings, and catalog management. The platform’s ability to sync with external platforms (e.g., Shopify, WooCommerce) broadens reach and can help vendors showcase their offerings to more potential clients, increasing their visibility and appeal.

II. Building trust with clients

  • Challenge: In the event industry, trust is essential. Clients must feel confident in the quality of vendors they choose, often relying on reviews and ratings to guide their decisions. However, ensuring the authenticity of reviews is challenging, as false feedback can damage both the vendor’s and marketplace’s credibility.
  • Solution with Shipturtle: Shipturtle’s review and rating system helps build transparency by enabling verified customer feedback. Vendors can receive reviews only after verified transactions, minimizing fake reviews and providing clients with genuine insights into vendor performance. Shipturtle also offers reporting tools to help vendors address customer feedback proactively, improving customer satisfaction and building a trustworthy reputation.

III. Navigating technology integration

  • Challenge: Building a seamless and user-friendly platform requires integrating secure payment processing, booking systems, and vendor management tools—each of which can be complex and costly to implement.
  • Solution with Shipturtle: Shipturtle offers an all-in-one platform that handles these essential integrations, including secure payment gateways, order management, booking systems, and automated payouts. This reduces the need for costly custom development and ensures that all functionalities work seamlessly together, improving the user experience for both clients and vendors. Additionally, Shipturtle’s scalability allows marketplace operators to add more features as they grow, helping them stay competitive without major re-investment in technology.

Building Event Planning Marketplace on your own

i. Designing apps like Adobe Suite or Figma

ii. Cross-platform app development frameworks like Flutter or React Native

iii. Backend development with Django, Ruby on Rails, or Node.js

iv. Database with MySQL or MongoDB

v. Cloud-based Platforms like AWS or Microsoft Azure

vi. Other utilities for payment, location-based services, and more.

Building Event Planning Marketplace with Shipturtle

i. Shopify store or any CMS platform

ii. Shipturtle app and its open APIs

That's how simple it is to create a multivendor marketplace or platform with Shipturtle!

Moreover, it is way more cost-effective with pre-built 400+ marketplace workflows and at the same time, flexible to customize based on your unique requirements!

100%

Go live on Shopify in less than 48 hours using our out-of-box multivendor functionalities. Our solution offers 400+ pre-built workflows, including vendor management, product listings, order processing, and payment management. The app is configurable, has no code & boasts 1000+ integrations!

Conclusion

To create a market for event planning services it requires that you blend creativity with practicality. One has to handpick vendors, maintain a smooth user interface and engage in promotional efforts that make sense so as much as possible among other things to develop a resource which many will prefer according to customers. 

Shipturtle is dedicated to empowering brands to thrive in the interconnected world of e-commerce by offering an enterprise SaaS solution that is faster, more cost-effective, and superior to platforms like Amazon Seller Central. 

Begin your journey with a 14-day free trial to explore our features, and once you’re satisfied, effortlessly launch your site and connect with thousands of sellers in no time.

Get advanced functionalities like C2C, reverse bidding, booking & scheduling options along with advanced shipping, configurable vendor management, payment features, and more. Install Shipturtle today from the Shopify App Store and enjoy a free trial to experience its benefits firsthand.

Want to learn more about how Shipturtle can benefit your business? Book a personalized demo with our sales team.

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About The Author

Samiksha Kukreti

Samiksha Kukreti is a content creator with a unique blend of scientific expertise and creative flair. Having earning a U.G. degree in Biotechnology, Samiksha is pursuing her creative and strategic interests in digital marketing and helping Shipturtle grow.